Handheld Limited Consumer Extended Warranty

Program Introduction

Consumers who purchase two-stroke gasoline powered RedMax branded handheld products, including: chainsaws, blowers, hedge trimmers, pole pruners/saws and trimmers, for non-income producing personal use or household purposes, excluding commercial, agricultural, retail, industrial and rental usage types, can extend their product warranty from the standard 2 years to either a 3 year or 4 year limited warranty.

To extend the warranty by 1 year to a total of 3 years

The consumer will need to take only 2 steps: First, the consumer must purchase at least 6 bottles of RedMax brand 2-stroke oil regardless of size at the same time as the product purchase and both purchases must be on the original product invoice/receipt. Second, the consumer must register their product online.*

To extend the warranty by 2 years to a total of 4 years

The consumer will need to take only 2 steps: First, the consumer must purchase at least 3 bottles of the 32oz RedMax brand pre-mix fuel at the same time as the product purchase and both purchases must be on the original product invoice/receipt. Second, the consumer must register their product online.*

For Multiple Units Purchased

Each unit/ whole good purchased must have an accompanying amount of 2-stroke oil or fuel added to the original receipt in order to qualify. For example, if a consumer purchases a GZ380 chainsaw and a BT280 trimmer and would like to have them both qualify for a 4 year limited warranty, they will need to purchase a total of 6-32oz. cans of premix fuel (3 for the chainsaw and 3 for the trimmer).

*Consumers are required to keep their proof of purchase for the length of warranty should verification be needed. RedMax reserves the right to ask for this receipt prior to warranty work being performed.

Frequently Asked Questions

Where can you buy?
RedMax Dealers Nationwide

Who’s Eligible?
Consumers who are using the products for non-income producing personal use or household purposes only. Extended warranty exclusions included but are not limited to commercial, agricultural, rental, industrial and rental usage types.

What’s Required?
(a) Qualified products sold after February 1, 2013 (b) Consumers must purchase fuel and/or oil on the same invoice/receipt as the qualifying handheld item. (c) Fuel and/or oil must be purchased on the same invoice/receipt as the qualifying handheld item. (d) Only online product registration offered for this program. (e) Consumer must submit a copy of the original invoice/ receipt online or by mail in to qualify. Consumers are required to keep their proof of purchase for the length of warranty should verification be needed. RedMax reserves the right to ask for this receipt prior to warranty work being performed.

Where to register?
Consumer: http://www.redmax.com/help-support/product-registration

What digital file types do you accept for receipt upload?
JPG, GIF, PNG, TIFF

Is Bar & Chain oil included in this extended warranty program?
No. Only 2-stroke oil is included in the program.

Why must I save the receipt if I’m attaching it in the registration process?
To ensure a great customer service experience, we ask you to save the original receipt should verification be needed.

Where should I send the receipt copy if I’m unable to attach it during registration?
Please include your product model, serial number, and your confirmation number from the registration confirmation email on your copy of the receipt and mail it to:
Husqvarna Professional Products, Inc
Attn: Extended Warranty Processing
9335 Harris Corners Parkway, Suite 500, Charlotte, NC 28269

Qualifying Products

Blowers
HB281, HB280-VK, HBZ2610, EBZ5150, EBZ5150RH, EBZ6500, EBZ6500RH, EBZ7500, EBZ7500RH, EBZ8500, EBZ8500RH

Trimmers & Brushcutters
BT280, BC280, TR2350S, BCZ2460S, BCZ2650S, BCZ3050S, BCZ2460TS, BCZ2660TS, BCZ3060TS, BCZ350S, BCZ3050SW, BCZ400SW

Maxtreme
EXZ2460S-PH

Reciprocator
SGCZ2460S

Edgers
HEZ2460F, HEZ2650F, HEZ2460S, HEZ3060S

Hedge Trimmers
CHT220, CHT220L, CHTZ2460, CHTZ2460L, HTZ2460, HTZ2460L, SRTZ2460, SRTZ2460F, LRTZ2460

Chainsaws
GZ3500T, GZ380, GZ4000, GZ4500, G5300, GZ7000

Pole Saws
PSZ2465S