Frequently Asked Questions

What if I can't find a dealer in my area?

Please contact us. We'll do everything we can to answer any questions you may have about our products and offer options for shipping products to you.

Where should I go for service for my RedMax equipment?

First, try calling your nearest dealer. They'll be able to answer many of your questions and offer service and advice on RedMax products. Our dealer locator has phone numbers as well as addresses for dealers. Of course, you may also contact us by phone or email for service questions.

Which dealers carry which tools (or accessories)?

In brief, they all carry everything we offer. We work hard to ensure that our distribution system allows our tools to get where they need to be, so even if a dealer is sold out of an item, he can usually have what you want within 24 hours.

What is the advantage of 2-stroke vs. 4-stroke engines?

2-stroke engines have far fewer moving parts than their 4-stroke counterparts and therefore have less possible breakage. 2-stroke engines also require far less maintenance then 4-stroke engines. 2-stroke engines can also be used at any angle without trouble, this isn't true for some 4-stroke engines.

Which is more important for a blower, windspeed or CFM?

In short, neither is better. Both are an important part of the equation that determines a blowers effectiveness. A simple way think about it is to imagine you have 500mph windspeed coming out of a straw and 100mph windspeed coming from a jet engine. Which do you think will be more effective at blowing off your driveway?

CFM is basically how much volume can be pushed and windspeed is how hard it can be pushed. If both numbers are high then more than likely you will like the performance of your blower.

What is the advantage of a solid steel drive shaft?

The rigidness of the solid steel driveshaft means more power from the engine gets transferred to the cutting head making your job easier and more efficient. Cable or flexible shafts have a certain amount of flex that is inherent to their design. This flex bleeds off some of the energy during accelleration and use.